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Ilustrasi GoSend
Keberadaan fitur Easy Cancellation dijelaskan Steven tidak akan berlaku pada barang-barang yang sudah sesuai aturan GoSend.
Jika driver Gojek tetap memilih untuk menggunakan fitur tersebut, pihak perusahaan mengingatkan adanya hukuman tegas.
"Tapi untuk cancellation lain, bakal ada hukumannya," ucap Steven.
"Itu biasanya akan terkena ke performa driver Gojek," pungkasnya.
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